Proactive support for small businesses that can't afford downtime.
Service Description
This package is designed for small businesses that need reliable, consistent IT support without the cost of a full-time tech.
We monitor, maintain, and support your systems on an ongoing basis so small issues don't become expensive crises. You get a predictable monthly cost, a local team you can actually reach, and the confidence that someone is watching your tech so you don't have to.
What's covered:
- RMM Agent on up to 10 workstations
- Remote support up to 3 hours/month
- On-site support up to 2 hours/month
- Proactive system monitoring
- Software and security updates
- Network and connectivity management
- Documentation of your key systems, devices, and access rules
- Quarterly IT check-in and review
Perfect for: Small businesses who need dependable IT without hiring in-house.