TIER 1 - Quick Fixes & Diagnostics

Service Description

Tier 1 covers all entry-level services — quick fixes, diagnostics, and issues that can usually be solved with light troubleshooting. This is the first stop for most problems and determines whether your repair stays simple or needs to escalate into Tier 2 or Tier 3. You get clear findings, honest next steps, and transparent pricing before anything advanced begins. Examples of Tier 1 Services: Full system diagnostics & troubleshooting. Startup issues, freezes, slow performance. Basic OS and system maintenance, tune-up, repairs, updates, cleaning, malware scans. Basic driver installs & software fixes. Connectivity issues (WiFi, Bluetooth, printers, etc.) Simple hardware checks (fans, RAM, cables, GPU) Perfect for: “My computer is acting weird,” “It won’t start,” “It’s slow,” or “I just need someone to take a look.”