Business Pro
Full-coverage IT management for growing businesses with more at stake.
Service Description
Our most comprehensive care plan, built for businesses that operate across multiple users, locations, or systems and need a higher level of oversight and response. This is proactive IT management — not just break-fix support. We become your dedicated local tech team, keeping everything documented, secured, monitored, and maintained so your business never has to slow down because of a tech problem. What's covered: - Priority response - Remote support up to 4 hours/month - On-site support up to 3 hours/month - RMM Agents on up to 25 workstations and 1 server - Advanced monitoring and alerting - Cybersecurity auditing - Backup management - Multi-location support - Full system documentation and IT playbook - Strategic IT planning and vendor coordination Perfect for: "We've outgrown the break-fix model and need a real IT partner and systems implementation we can count on."